Shipping, Returns, and Exchanges
We proudly stand behind the quality of our products and services and want our customers to be happy with their purchase. We handle returns and exchanges on a case-by-case basis, and place customer satisfaction at the center of our policy decisions. For more specific information, please refer to our policy guidelines below.
Please note, we are only able to accept returns or exchanges on items purchased directly through this Table Traditions website. If you have questions regarding your Table Tradition purchase from another location, please contact me at email@example.com and I will direct you appropriately.
CUSTOM ORDERS CANNOT BE EXCHANGED AND ARE
RETURN & REFUND POLICY
We will gladly refund your unused purchase with it's original packaging within 30 days of purchase date. If you would like to schedule a return, please email us at firstname.lastname@example.org to arrange return. Your refund will be issued in the original payment method. We are only able to accept returns or exchanges on items purchased directly through Table Traditions website or at an event in which Table Traditions participated in.
We will gladly exchange your unused purchase in its original packaging within 90 of purchase date. If you would like to schedule an exchange, please email us at email@example.com. We are only able to accept returns or exchanges on items purchased directly through the Table Traditions website.
Flat rate USPS priority 2 day shipping is $9.00.
The address that we ship to is your PAYPAL ADDRESS. Please make sure that the address within your Paypal account is your shipping address. The customer is responsible for ensuring we have the correct address prior to shipping. We always ship to the shipping address supplied at the time of checkout and are not responsible for packages delivered to an incorrect address.
Please make sure your fabric selection, size, and PayPal address are correct before you purchase! If you have made an error in ordering, please contact us immediately at firstname.lastname@example.org or call 612-802-7260 we will get the problem corrected. We will process your order within two days and you will be notified via email once your order ships. Stock orders will ship within one week and custom orders within three weeks.
At this time, we are unable to offer free shipping to the following: Alaska, Hawaii, Puerto Rico or internationally. Please contact me at email@example.com with questions.
CAN I RUSH MY ORDER?
Occasionally we may be able to rush an order. Please contact Debbie before placing the order and let us know what item(s) you’re planning on ordering, when you need them by, and where they need to be shipped to. We’ll let you know what rush options are available, if any.
CAN I MAKE CHANGES TO MY ORDER?
If you would like to request a change to an order, please contact us ASAP. Orders are processed throughout the day, every day. Once an item has shipped (or with custom orders, the fabric has been cut), we can no longer cancel it.
WILL I BE CHARGED SALES TAX
Sales tax will not be applied to any order that is shipped outside of Minnesota. Minnesota residents will be charged 6.875% for sales tax.
We have made every effort to accurately display our product colors on our website. However, please note that colors vary a bit due to the monitor they are viewed on.
The information received by Table Traditions will be kept confidential. Your information will never be given or sold to a Third Party.
For any questions, please contact us at firstname.lastname@example.org or 612-802-7260. Thank you so much for your purchase!
Debbie and Team!